About Us

Lichi Casino launched with a clear mission: deliver a premium online gaming experience tailored specifically for Canadian players. The platform combines an extensive game library, player-friendly banking options, and responsive support to create an environment where entertainment comes first.

Our Story

The team behind Lichi Casino spent years working within the online gambling industry before launching this project. That experience revealed what players actually want versus what most casinos provide. We built Lichi to bridge that gap.

Rather than chasing every market globally, we focused on Canada. Understanding local payment preferences like Interac, respecting provincial regulations, and communicating in ways that resonate with Canadian players became foundational priorities.

What Sets Us Apart

Canadian-Focused Banking

Interac e-Transfer sits at the centre of our payment ecosystem because that’s what Canadians prefer. Quick deposits, fast withdrawals, and direct bank integration eliminate the friction that plagues other payment methods.

We also support major credit cards, cryptocurrency options, and select e-wallets. But Interac remains the star of the show, processed with priority and zero fees from our end.

Curated Game Selection

The lobby features over 2,500 games, but quantity never trumps quality here. Every title undergoes evaluation before inclusion. We partner exclusively with licensed, audited providers whose games meet strict fairness standards.

Regular additions keep the selection fresh. New releases appear weekly, often with promotional tie-ins that let you explore them risk-free.

Transparent Bonus Terms

Promotional offers come with clearly stated conditions. No buried clauses or confusing language designed to trap players. Every bonus page lists wagering requirements, game contributions, validity periods, and withdrawal caps in plain terms.

We’d rather you understand exactly what you’re claiming than chase inflated numbers that never convert to real withdrawals.

Our Commitment to Fair Play

Certified Random Number Generators

Every game outcome relies on RNG technology certified by independent testing laboratories. These systems ensure results remain genuinely random and unpredictable. Neither players nor the casino can influence individual outcomes.

Published Return Rates

Slot RTP percentages appear in game information panels. Table game odds follow industry standards. We believe informed players make better decisions about where to spend their entertainment budgets.

Regular Audits

Third-party auditors review our systems periodically. These assessments verify game fairness, security protocols, and responsible gambling tool functionality. Audit reports remain available upon request through customer support.

Responsible Gaming

Gambling provides entertainment, not income. We take that distinction seriously and provide tools to help players maintain healthy habits:

Available Controls

• Deposit Limits: Set daily, weekly, or monthly caps
• Loss Limits: Automatic session stops when thresholds hit
• Session Reminders: Alerts after extended play periods
• Self-Exclusion: Temporary or permanent account restrictions
• Reality Checks: Pop-up notifications showing session duration and results

Problem Gambling Resources

If gambling stops being fun, help exists. Canadian resources include:

ConnexOntario

• Phone: 1-866-531-2600
• Email: support@connex.ontario.ca

Responsible Gambling Council

• Website resources and self-assessment tools

We train our support staff to recognize problem gambling signs and guide affected players toward appropriate resources without judgment.

Security Infrastructure

Data Protection

256-bit SSL encryption protects every data transmission between your device and our servers. Personal information stays encrypted at rest using industry-standard protocols. We never sell or share player data with third parties for marketing purposes.

Payment Security

Financial transactions route through PCI-DSS compliant processors. Fraud detection systems monitor for suspicious activity around the clock. Two-factor authentication adds another protection layer for account access.

Account Verification

Identity verification protects both players and the platform. KYC (Know Your Customer) procedures confirm you are who you claim to be before processing withdrawals. This prevents fraud, money laundering, and underage gambling.

Contact Our Team

Support operates 24 hours daily through multiple channels:

• Live Chat: Instant connection during business hours
• Email: Responses within 24 hours guaranteed

VIP members receive dedicated account manager contact information for personalized assistance with any matter.

Looking Forward

Lichi Casino continues evolving based on player feedback. Feature requests, game suggestions, and constructive criticism all influence our development roadmap. Your voice shapes what this platform becomes.

We’re building something for the long term here. Quick profits from poor practices never interested us. Sustainable growth through genuine player satisfaction remains the goal.